Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical edge, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to participate in online gambling in New Zealand. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction. By accessing this website, you confirm that you are of legal gambling age.

Warning Signs of Problem Gambling

If you recognise any of these warning signs, you may have a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding gambling activity from family, friends, or partners
• Neglecting work, school, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or cope with negative emotions
• Experiencing financial hardship as a result of gambling
• Jeopardising relationships, education, or career opportunities

Self-Help Tools & Player Protections

Most reputable online casinos and gaming sites offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Receive regular notifications during play to remind you how long you've been gambling and how much you've spent
• Time Limits: Set maximum session durations to control your playtime
• Self-Exclusion: Temporarily or permanently exclude yourself from a gaming site to take a break or quit entirely
• Account Closure: Request permanent closure of your account if you wish to stop gambling

Use these tools proactively to maintain control over your gambling activity.

Support Organisations & Helplines

If you need help, support is available. The following organisations provide confidential assistance for problem gambling:

New Zealand

• Problem Gambling Foundation (PGF)
  Phone: 0800 664 262 (Free, 24/7)
  Website: www.pgf.nz
  Provides free counselling, support, and resources for problem gambling in Aotearoa New Zealand.
• Gambling Helpline
  Phone: 0800 006 886 (Free, confidential)
  Free helpline for New Zealand residents seeking support.

International Support Services

• Gamblers Anonymous (Worldwide)
  Website: www.gamblersanonymous.org
  Peer-support fellowship with meetings worldwide.
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Confidential support for problem gambling in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Support and counselling services for Australians.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for Canada.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Help and resources for problem gambling in the US.

Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for help now. Gambling problems are treatable, and support is available. Contact one of the organisations above, call your local helpline, or speak with a trusted friend or family member.

Remember: Seeking help is a sign of strength, not weakness. You are not alone.